At Saat, we believe true luxury should come with confidence. Our Price-Match Promise ensures you receive the best value without compromising quality, craftsmanship, or certification. If you find the same certified diamond or jewelry at a lower price, we will match it.
How It Works
- Shop with confidence. Choose from our collection of certified natural and lab-grown diamonds, moissanites, and fine jewelry.
- Submit a claim. Provide details of the competitor’s offer, including a link, certificate, and full pricing breakdown.
- Verification. Our team will review the item to confirm it is identical in quality, certification, and specifications.
- Match or refund. If eligible, we will adjust your purchase price or refund the difference.
Eligibility Criteria
To qualify for our Price-Match Promise:
- The item must be identical in carat weight, cut, color, clarity, certification, and metal type.
- The competitor must be an authorized retailer with verifiable online pricing.
- The offer must be current, available, and not part of a clearance, liquidation, or auction.
- The comparison must be made before purchase or within 14 days of purchase at SAAT Diamonds.
Exclusions
Our Price-Match Promise does not apply to:
- Private sellers, auction sites, or second-hand platforms.
- Pricing errors or mismatched product descriptions from competitors.
- Special financing offers, bundled promotions, or membership-only discounts.
How to Request a Price Match
- Contact us via support@saat.com.au or call our client care team with +61 1300393339.
- Provide your order details, competitor link, and diamond/jewelry certification.
- A dedicated advisor will confirm eligibility and process your request promptly.
With our Price-Match Promise, you can invest in timeless elegance knowing you receive the best price, the finest quality, and unmatched service every time.